General information

  • In the absence of any express agreement to the contrary, these GTC’s shall apply to all business transactions between the Arosa Bike School and the clients. The object of the company is the operation of a biking school. This particularly includes services such as giving lessons in the skills and knowledge of biking, without guarantee of specific training success, as well as guiding and accompanying while biking.
  • Bookings paid online are considered definite, confirmed reservations.
  • The use of the lifts is not included in the cost of the lessons. The Arosa Bike School does not provide any compensation for lost lesson times caused by failures of the cable car and lift facilities.
  • Please let us know in advance if you have any wishes or concerns regarding eating habits, prophylactic medication, etc., so that the bike instructor can take the necessary measures.

Prices

Course prices are not subject to VAT.

​​​​​​​Methods of payment

We accept cash payments in Swiss Francs only. We accept all major credit cards (Mastercard, American Express, VISA, Maestro, Postcard, Twint and Reka).

​​​​​​​Insurance

The Arosa Bike School does not assume any liability for accidents occurring before, during or after lessons. It is the responsibility of course participants to avail of accident and liability insurance. The participant undertakes to have sufficient insurance cover.

Bike courses and Guiding

Group courses

The courses take place in any weather, except when the cable cars are closed down due to the weather conditions. If there are fewer than 4 participants per group, the Arosa Bike School reserves the right to combine individual groups or amend the offer accordingly.

​​​​​​​Private lessons

The courses take place in any weather, except when the cable cars are closed down due to the weather conditions.

​​​​​​​Cancellation and Refund

Cancellation of firm reservations must be made at least 24 hours before the start of the course. The full booking price will be charged for cancellations made after this time.

Refunds will only be made in the event of accident or illness on presentation of a medical certificate issued by a local doctor. Other events such as inclement weather, blocked access roads, railway disruptions, etc. do not justify a refund.

​​​​​​​Course tickets and Refund of course tickets

Course tickets are personal and not transferable. Unused lessons are only refunded upon presentation of a medical certificate and only until the end of the season in which they were issued. Only the difference of unused days will be refunded, not the entire course fee. Used lessons will be charged according to the best possible rate. Each started lesson will be charged in full.

​​​​​​​Unforeseen circumstances

The Arosa Bike School reserves the right to modify, cancel or terminate the programme or individual services after the contract has been concluded and also during the activity if natural and/or weather conditions or other unforeseen circumstances (force majeure, official and/or safety measures or other risks) make this necessary.

​​​​​​​Covid-19

The full course fee will be refunded if the Arosa Bike School’s bike lessons cannot be held for safety reasons.

​​​​​​​Privacy

The Arosa Bike School reserves the right to use any image material for marketing purposes. You can revoke permission to use and share the data and images at any time by sending us a message to this effect to fun@sssa.ch. Any data required for the business transaction will of course be treated confidentially.

​​​​​​​Place of jurisdiction

Place of jurisdiction for any disputes is Arosa. Price changes and misprints excepted! Swiss law shall apply.