The protection of your personal data is one of our highest priorities. We therefore process your data solely on the basis of the statutory provisions (GDPR, Telecommunications Act 2003). In this data protection statement we inform you about the most important aspects of data processing for the purposes of our website.
If you contact us via the form on the website or by e-mail, the data you have provided are stored by us for the purpose of processing your enquiry and in case we have any follow-up questions. We do not pass on these data without your informed consent.
Moreover, personal data of the recipient of the service are stored for the purpose of processing the contract (name, address, date of birth, telephone number, etc.) The data, which you have already provided, are necessary for fulfilling the contract and performing per-contractual measures. We cannot conclude a contract with you without these data. We do not transfer data to third parties, with the exceptions of the transmission of credit card details to the processing banking institute or payment service provider for the purpose of withdrawing the purchase price and to our accountant in order to fulfil our obligations under tax law and to data service providers, who guarantee the operation of our database, our IT and newsletter systems. We have concluded a contract on commissioned data processing in accordance with Article 28 GDPR with these parties.
If a purchase procedure is abandoned, all the data stored by us is erased. In the event of the conclusion of a contract all the data arising from the contractual relationship is stored until the expiry of the retention period under tax law (7 years).
The data is processed on the basis of the statutory provisions in § 96 (3) Telecommunications Act and Article 6 (1) (a) (Consent) and/or (b) (necessary for the fulfilment of the contract) of the GDPR.
Our website uses what are known as cookies or storage cookies. These are small text files, which are deposited by your browser on your terminal. They do not harm your computer.
If you do not want this, you can adjust your browser settings, so that you are notified of the deposit of cookies and can allow this only in individual cases.
We would advise you that deactivating cookies may restrict the functionality of this website.
Social media plug-ins, for example Facebook, Twitter, Instagram, YouTube, are linked to our website. These can be used by third parties to transfer data. We have neither any control over cookies used by Facebook, Twitter, etc., nor do we have access to them.
If you book with us, buy from us, send us an enquiry, request information or brochures, we process your personal data in accordance with Art. 6 (1 (1)) (b), (f) GDPR. You can also subscribe to our newsletter on our website. The newsletters will provide you with information about new features of our products/services, news and interesting facts. They will be tailored to your interests and holiday wishes as far as possible and as far as we are aware of them. When you subscribe to the newsletter, we collect and store the data you enter into the input mask (e.g. surname, first name, e-mail address, postal address and include interests that you have expressed in your holiday wishes). We use your data for direct marketing within the meaning of Article 21 GDPR and Article 6 (1) (f) GDPR in order to send you tailor-made information about our services. Your data will not be passed on to third parties. Subscription to the newsletter is only possible with your consent. The double opt-in procedure is used for registration.
We also use your child’s date of birth to send booking-related direct marketing emails. We will always send the email via the parental email address given in the booking process. You can object to this use at any time with effect for the future.
You can easily cancel direct marketing emails and your consent to the newsletter at any time using the unsubscribe function of the newsletter sent to you. We use the data exclusively for sending direct marketing mails and newsletters.
The newsletter is produced using the "NumBirds" service provided by Sports and Tourism Digital Services GmbH, 6020 Innsbruck, Brixnerstraße 3/3. To protect the confidentiality of your personal data, we have entered into a commissioned processing agreement with the company.
As a matter of principle, you have the rights of disclosure, correction, erasure, restriction, data portability, withdrawal and the right to object. If you think that the processing of your data has breached data protection law or your claims under data protection law in any other way, you may lodge a complaint with the supervisory authority. In Switzerland this is the Federal Data Protection and Information Commissioner (Feldeggweg 1, 3003 Bern, +41 (0)58 462 43 95).
You can contact us at the following addresses: